Donating Blood In Germany – Service Design

Have been donating blood since the late nineties in multiple countries. This past week, it was my first time doing so in the country I have been living in for the past 8 years. It was about time.

Germany is slightly particular when it comes to blood donations. If one does not catch a special action visiting the office, university or some other place, one needs to make an appointment in the online system, which would be possibly a couple of months in the future.

So, when a friend told me that there will be a special blood donating venue in a week, I jumped in without hesitation. It was my chance to finally make it happen.
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