Interactive Channel

Something about the internet media, advertising, interaction etc.

A Conversation With Timbuk2’s Community Manager

Following my previous post on Timbuk2’s social approach on customer services, I was happy to get in touch with Noel Kopp – Online Community Manager at Timbuk2. He is the person in charge of making the company’s social channels accessible and engaging. Currently, Timbuk2 runs a blog and has its own channels on Facebook, Twitter, Google+, Pinterest, Instagram and YouTube. It is a handful, especially given the fact that their company is growing globally and has its sights set on international expansion. And we can see a nice social media mixture of visual engagement, as well as textual one. See for yourself!
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TIMBUK2 And Social Customer Service

On January 24, 2013 one of the clips on my TIMBUK2 Мessenger D-Lux Bag broke due to harsh weather conditions. To be fair, it was the second time, cause low temperatures cause the plastic to wear off in general and become fragile. About 40 days ago another one broke, but I replaced it with a spare I had on the other strap that came with the bag…

I’ve had my TIMBUK2 bag for about two years. It is one of the things I carry around every day that I cannot live without. It is functional and I can put everything in there – my iPad, my Friday antipasti bought at the market, my umbrella and even my niece when she was a bit younger… So you can imagine how devastated I was when the clip broke…

Since I already knew beforehand that TIMBUK2 does not have retail shops in Germany (I got my bag on Amazon.de), I decided to battle my own laziness and took a picture immediately attaching it to a tweet addressed to @timbook2:
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Hitting 100K Views On SlideShare

Earlier this week “Apple’s iPhone Launch Marketing Strategy Analysis” I published on my SlideShare channel back on Jan 08, 2010 reached the 100,000 views point.

Apple’s iPhone Launch Marketing Strategy Analysis” is a paper I wrote in the last months of 2009 as a final work on my Marketing course while I was getting my Masters of Digital Marketing in Instituto de Empresa. And while I see many areas that can be improved and the thesis being actually expanded, I am thrilled that it was found useful by so many people, in one way or another.
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