Usability & Design

Concerning user experience, informarion architecture, content and its usability and design on the web and offline…

TIMBUK2 And Social Customer Service

On January 24, 2013 one of the clips on my TIMBUK2 Мessenger D-Lux Bag broke due to harsh weather conditions. To be fair, it was the second time, cause low temperatures cause the plastic to wear off in general and become fragile. About 40 days ago another one broke, but I replaced it with a spare I had on the other strap that came with the bag…

I’ve had my TIMBUK2 bag for about two years. It is one of the things I carry around every day that I cannot live without. It is functional and I can put everything in there – my iPad, my Friday antipasti bought at the market, my umbrella and even my niece when she was a bit younger… So you can imagine how devastated I was when the clip broke…

Since I already knew beforehand that TIMBUK2 does not have retail shops in Germany (I got my bag on Amazon.de), I decided to battle my own laziness and took a picture immediately attaching it to a tweet addressed to @timbook2:
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A New Responsive Look

I finally found the time to get on with a responsive design for www.borislavkiprin.com. And guess what, it is a work in progress…

This is the third visual and front-end technology change on my website. I started back in 2008 with a static HTML based site and then in 2010, I moved to WordPress and blogging. Since then the web has changed a lot. WordPress’ evolution moved on as well. Yours truly has grown digitally, too (although I must admit, it took me some time…).
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Usable Usability – The Book

"Usable Usability" by Eric Reiss

“Usable Usability” by Eric Reiss

Usable Usability: Simple Steps for Making Stuff Better by Eric Reiss

Eric Reiss has a bunch of stories to tell – all interesting and offering something to learn from. He has been meddling with usability for so long that each and every one of the stories he tells has a spice of it.

“Usable Usability” has a story and stories. It is a guide through experience in combination of shared reference, something that we (the readers) understand, but not necessarily made a mental note when we encountered the same situation. I regard Eric’s new book as a wake-up call.
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